Effective Date: 30 September 2025

Welcome to The Calixtes Retreat (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use https://thecalixtesretreat.online/ (the “Site”) and any related services (collectively, the “Services”).

By using our Site or Services, you agree to the practices described in this policy. If you do not agree, please do not use the Site or provide us with your information.

1. Information We Collect

We may collect both personal information (information by which you can be identified) and non-personal, aggregated, or anonymized information. Below are the main types:

• Personal information you provide directly:
  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment or billing information (if you purchase services)
  • Any other information you choose to provide (e.g., in contact forms, feedback, surveys)
• Automatically collected information:
  • IP address
  • Browser type and version
  • Pages you visit, time spent on pages, click data, referring URLs
  • Device type, operating system, screen resolution
  • Cookies, web beacons, and similar tracking technologies
• Third-party or external sources:
  • If you log in or connect via third-party platforms (e.g. social media), we may receive profile and contact data from those providers.
  • Publicly available sources or data aggregators to supplement our records.

2. How We Use Information

We use the collected information for purposes such as:

• To provide, operate, maintain, and improve our Site and Services
• To process and fulfill orders, payments, bookings, or reservations
• To communicate with you (e.g. send confirmations, updates, support messages)
• To send promotional emails, newsletters, or marketing materials (where permitted)
• To personalize your experience (e.g. content suggestions)
• To detect, prevent, and respond to security issues or fraud
• For analytics, research, reporting, and business development
• To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g. web beacons, local storage) to collect usage data, facilitate navigation, remember preferences, and improve your experience. You can usually manage or disable cookies via your browser settings, though note that disabling cookies may affect some features of the Site.

4. Disclosure of Information

We may disclose your information in the following circumstances:

• To our service providers, contractors, and vendors who help us operate the Site or carry out functions (e.g. payment processing, hosting, email delivery)
• To third parties with your consent
• In connection with a merger, acquisition, or sale of all or a portion of our assets
• As required by law, regulation, subpoena, or governmental request
• To protect the rights, property, or safety of The Calixtes Retreat, our users, or others

5. Data Security

We adopt reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

6. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have rights such as:

• Access your personal data we hold
• Correct or update your data
• Request deletion or restriction of your data
• Object to certain processing (e.g. marketing)
• Request portability of data
• Withdraw consent (where processing is based on consent)

To exercise any of these rights, contact us using the contact details below. We will respond within a reasonable timeframe.

8. Children

Our Site and Services are not directed to children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us and we will take steps to delete it.

9. Third-Party Links and Services

Our Site may contain links to third-party sites or services. We are not responsible for their practices or content. We encourage you to read their privacy policies.

10. Changes to the Privacy Policy

We may update this policy occasionally. The “Effective Date” at the top will reflect when revisions take effect. We may notify you of significant changes (e.g. via email or site notification). Continued use after changes indicates acceptance.

11. Contact Us

If you have questions or wish to exercise your rights, please visit contact us